Terms and Conditions
Our team of professional eBook writers will assist you in becoming a best-seller author. If you’re looking for a professional eBook writer for your book, we’re here to help.
By accessing or using this website and our services, you agree to these terms and conditions. If you do not agree with any part of these terms, please discontinue using our website or services
If you are below the legal age of consent in your area, you are not permitted to access or use this website or our services. By placing an order or making a payment, you confirm that you meet the legal age requirements to purchase our services and that you have thoroughly read, understood, and accepted these terms and conditions, forming a complete agreement between you and Elite Author Publishers.
Definitions
“Website” refers to all online content hosted on Elite Author Publishers’s website. “Customer,” “You,” or “Your” denotes any individual placing an order for services or products, either for themselves or another party. “Company,” “We,” or “Our” refers to Elite Author Publishers, a registered entity under U.S. law. “Product” includes all services and deliverables provided by Elite Author Publishers per the Customer’s Order. “Order” is any request for services or products made via phone or email, confirmed by payment through credit card, cash receipt, or bank transfer.
REFUND POLICY
If the client requests a refund before any work has begun, 100% of the payment will be returned (minus transaction fees). We aim to support our clients and address their needs. However, if resources have been allocated, a refund will no longer be available. Our priority is to resolve issues through revisions. If a refund is granted, processing may take between 5 to 15 business days. A processing fee of USD 250 or 5% of the order amount (whichever is greater) applies. Refunds are issued via the original payment method and confirmed via the email address used at checkout.
Change of Mind
Refunds are not granted once a project is underway. We confirm project details with the client prior to beginning, so a change of mind after ordering is not a valid reason for cancellation.
Low-Quality Delivery
A refund may be considered only after the following conditions are met: A. The final result does not match the client’s documented expectations, even after revisions. B. We offer unlimited revisions and project reassignment, and may also issue credit for future use of equal value. If satisfaction still isn't achieved, a partial refund may be issued, based on mutual agreement and only if the final product is completely off track.
Late Delivery
We strive for on-time delivery. If we fail to deliver after three outreach attempts from your side, and it's confirmed with documentation that the delay is our fault, a refund may be considered. However, our team is granted a grace period of 10 to 15 days for unforeseen delays. In such cases, a portion of the total cost may be deducted to reflect the completed work.
External Influences
Delays due to natural disasters or other uncontrollable events are not eligible for refunds. These circumstances fall outside of our responsibility.
Refund Time Frame
Refund requests must be submitted within 10 days of delivery, and only if no revisions have been requested. Claims made after this period will not be processed. A. Customers should be aware of this deadline when placing an order. B. Refunds are not issued for delays caused by minor technical issues such as grammar, formatting, or missing references. C. Refunds will not be processed for complaints about word count.
Copyright & Personal Use
You retain full ownership of the content delivered to you. You agree to protect Elite Author Publishers against any misuse or unauthorized use of the materials we provide. Any unauthorized distribution or use of content from our website or services may result in legal consequences.
The evaluation committee would evaluate the content against your order specifications. They will take an impartial decision based upon facts and evidences. In case there is any lacking or shortcoming in the content you will get all your money back. Elite Author Publishers will not refund any amount on change of mind before or after the project has started.
We offer professional and customized writing, editing, and proofreading services to our clients at an affordable cost. We also help our clients promote their work on different media and channels, utilizing cutting-edge tools and expertise. Elite Author Publishers is a one-stop shop for all your content solutions.
No Plagiarism
We strictly oppose any form of plagiarism or dishonest conduct. Elite Author Publishers follows all copyright laws and will not knowingly allow any misuse of our content.
We are not responsible for the consequences of how clients use the materials we provide. This includes, but is not limited to, penalties such as expulsion, academic or professional consequences, or legal issues. The customer assumes full responsibility for appropriate use.
Revision Policy
Editing Orders Revisions will be made to address technical or factual errors. Additional revisions beyond that are provided at the company’s discretion.
Custom Content Orders Changes to content will be made until approved by the client. Once approved, further edits may be subject to additional charges.
Limitation of Liability
Elite Author Publishers, along with its affiliates and team members, disclaims responsibility for any issues resulting from the use of our website or services, including technical disruptions or delays. By using our services, you agree to release us from liability for claims, including third-party disputes or legal costs.
We are not liable for any direct or indirect damages, including special or incidental issues arising from the use of our website or services. This clause may vary depending on applicable state or jurisdictional laws.
Amendments
You understand and agree that Elite Author Publishers may revise these Terms and Conditions at any time. Please revisit this section regularly, as your continued use of our site implies acceptance of any updates.